4.Services

Boon Software's business consultation services shares with our clients some of the expertise, a dozen and more years in the logistics industry has garnered. Our team is challenged to develop answers to the ever changing complex logistics challenges and competitive environments. Through evaluating each individual organization’s business processes we are able to assist our clients to develop the right solutions from comprehensive understanding of technology solutions, to IT infrastructure and to business process reengineering, to build profitability into their business and effectively manage change.

IT & Business Consulting - Each new customer is assigned a project consultant. The relationship begins with a kick-off meeting where we communicate the implementation process. With an-in-dept understanding of the Logistics industry and needs, our consultants will assist clients to further develop their IT strategies to transform and reengineer clients business processes to meet today's ever changing and competitive environments.

Software Development - With our team of highly skilled and certified professional, we have the capability to support turnkey software development or to extend our existing Symphony Suite of products.

We have developed formalized programming standards to ensure a structured and consistent approach to software development. This ensures that new developments have a common look and feel with the main Symphony Suites of products, and that they can be readily supported by all development staff.

System Integration - Our team of consultants are able to plan, enhance our suites of application to integrate external hardware and software to effectively meet clients business needs.

Project Management - With our team of consultants with years of experience in implementing solutions, clients will be assured project is manage on time, on budget and according to plan.

Wireless Solutions - Our Solutions maximizes the advantages of real time technology through its Wireless solution. Wireless solution is an established technology in logistics worldwide, used extensively within retail, supply chain industrial and mobile workforce applications. Working via wireless radio infrastructure, the rugged industrial wireless device revolutionizes warehouse efficiency by giving the means to instruct, verify and confirm in real time, providing major benefits in accuracy and productivity.

Education - We look after the training of all our customer's required employees. Our solutions and services can be ever so powerful, feature-packed and versatile, but in the end their effectiveness comes down to the people who use them. The more they know about a system, its capabilities and operation, the more effective the system will be on the job. We have the expertise and resources to implement our Symphony Suites of products according to our customers' needs and to train their team, in addition to offering customer continue training to their staff in the implemented processes and procedures.

Customer Service Responds - Our in house operations experts are invaluable resource, providing additional help with our customers' operational decisions throughout the implementation and beyond. This team is available to support customer requirements.