Symphony in Healthcare Business

by admin on August 11, 2014 , No comments

Singapore, August 2011
Boon Software is proud to announce it’s first customer in the Emergency Healthcare Industry.

Lentor Ambulance specializes in providing Emergency Ambulance Service, First Aid Standby and Medical Coverage. Events covered include corporate events, private functions and major sporting events such as the popular Standard Chartered Marathon held annually in Singapore’s CBD.

In addition, Lentor owns a large fleet of Ambulances, which are deployed all over Singapore for the purpose of transporting patients. With the growing number of customer demand and expansion of fleet size, Lentor’s process has inevitably become more complex and demanding. The challenge now is for the company to relook at its processes and see how it can be re-engineered for the future and digitally transform the end-to-end processes, with the objective of achieving productivity and efficiency.

In facing this challenge, Lentor feels that it is imperative to have a robust, holistic system with rich functionalities to manage business and operational functions in areas of Ambulance Fleet, Resource Planning, Customer Service and Order Management.

BSC Global is proud to be implementing Symphony Transport Management System and Order Management System to manage Lentor’s ambulance operations deployment, scheduling, order management and analytics reporting. As a result, Lentor’s management team will have the ability to produce the necessary analytics for reporting, and automate operational processes for the users to increase the productivity of the company.

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