Job Title:
IT Analyst
As an IT Systems Analyst at Boon Software, you will play a pivotal role in spearheading key IT projects from concept to completion. You will act as a vital liaison between internal technical teams, business units, and external clients. Your expertise will be crucial in translating business objectives into actionable plans, ensuring the successful execution of high-impact projects that meet both internal and client needs.
Requirements:
- Bachelor’s Degree in a related field.
- 5-7 years of relevant with a focus on IT implementation, logistics IT/Operations, and client account management.
- Proven track record in translating business requirements into technical specifications.
- Strong communication and presentation skills, with experience presenting to both technical and business stakeholders.
- Fluent in English, both written and spoken, to effectively communicate complex ideas and engage with global clients.
- Superior interpersonal capabilities, with a focus on building and maintaining strong client relationships.
- Ability to work autonomously as well as collaboratively within multidisciplinary teams.
- Solid organizational and time management skills, with proven ability to prioritize multiple tasks.
- Basic to intermediate project management skills, including familiarity with project management software tools.
- High level of adaptability to new technologies and software platforms.
- Basic to intermediate project management skills, including familiarity with project management software tools.
- High level of adaptability to new technologies and software platforms.
- Customer-centric mindset, with a commitment to delivering high-quality solutions that meet client needs.
IT Analyst is expected to:
- Translating Client Requirements: Translate clients’ business operational requirements into detailed system requirement specifications.
- Articulating Solutions : Clearly articulate system solution designs that fulfill clients’ requirements.
- Systems Analysis: Participate in the gathering, analysis, and validation of system requirements.
- Client Interaction and Account Management: Assist in client presentations, adeptly conveying the distinct benefits and features of our IT solutions. Take on a key role in account management, cultivating and maintaining strong relationships with clients to ensure long-term satisfaction and partnership.
- Project Management: Employ a minimum level of project management skills to coordinate IT system implementations, ensuring alignment with project goals and timelines.
- Team Collaboration: Work cohesively with internal technical teams to ensure seamless project execution.
- Quality Assurance: Conduct rigorous testing and evaluations, performing system enhancements to maintain high-quality deliverables.
- Documentation: Compile comprehensive system and user documentation, and participate in system and quality reviews.
To apply for the IT Analyst position, please submit your application along with your updated resume to recruit@boonsoftware.com. Due to the high volume of applications, we regret that only shortlisted candidates will be contacted for further discussions.