Kerry Logistics Optimizes Warehouse Operations with Boon Software’s Symphony WMS

Kerry Logistics Optimizes Warehouse Operations with Boon Software’s Symphony WMS

Kerry Logistics Singapore is part of the Kerry Logistics Network Limited (KLN). KLN and its group of companies is an Asia-based, global 3PL with a highly diversified business portfolio and coverage in Asia. KLN offer a broad range of supply chain solutions from integrated logistics, international freight forwarding, industrial project logistics, to cross-border ecommerce, last mile fulfilment and infrastructure investment.

With a global presence across 58 countries and territories, KLN has established a solid foothold in half of the world’s emerging markets and span across the Mainland of China, India, Southeast Asia, the CIS, Middle East, Latam and other locations.

The group is the largest international logistics company listed on the Hong Kong Stock Exchange as well as a selected Constituent of the Hang Seng Corporate Sustainability Index Series 2021-2022.

The Challenge

Kerry Logistics faced challenges in optimizing its warehouse operations, manual processes, poor inventory visibility, and limited traceability. The painful challenges of such, including inventory accuracy and tracking, non-streamlined and non-optimal operations processes and movements, lack of usage will affect productivity and increase operations costs.

The Solutions

Boon Software’s Symphony Logistics Suite is scalable, modular, robust, and performs consistently well over time in simple to complex logistics operations. Our Symphony WMS provided Kerry Logistics with a cloud-based warehouse management system that automated and streamlined its operations. The software enabled Kerry Logistics to increase efficiency, improve inventory visibility, and enhance traceability and accountability. The Symphony Shared Multi-Tenanted Cloud Computing Environment provided to Kerry is hosted and deployed using Oracle Cloud Infrastructure to meet the requirement in performance, high-availability, scalability and security.

Symphony’s suite of systems and modules will improve the organization’s management visibility, operations productivity, and efficiency, inventory accuracy to meet the organization’s unique needs and future growth. With Symphony WMS, Included in Kerry’s out of the box implementation solutions are:

Symphony WMS RF Module

The Symphony RF solution provides Kerry operations the ability to minimize paper transaction and optimize data accuracy. The Symphony WMS RF Module allows warehouse operators to be more productive and efficient all throughout the operation process.

Symphony WMS Billing Module

Kerry has adapted the standard features covering the following activities:

  1. Handling Charges
  2. Initial and Subsequent Storage Charges
  3. Stuffing/Unstuffing Charges
  4. Pick Charges
  5. Delivery Charges
Symphony API Module

Kerry added customization to integrate the system to these entities:

  1. Shopify
  2. NinjaVan
Symphony B2B Module

Integrated Symphony to Kerry Finance System.


By implementing Boon Software’s Symphony WMS, Kerry Logistics was able to optimize its warehouse operations and improve customer satisfaction. The software provided real-time inventory visibility, enabling Kerry Logistics to optimize inventory levels and reduce the risk of stockouts or overstocking. The system’s full traceability of goods throughout the supply chain enhanced accountability and reduced the risk of lost or misplaced items. Overall, Boon Software’s Symphony WMS enabled Kerry Logistics to meet the evolving needs of its customers and continue its growth in the global logistics market.


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