Many brand owners and retailers are experiencing delivery delays and have acknowledged that poor decision-making has led to more expensive 3PL expenses. New regulatory practices, multi-modal shipping of goods and the demand for last-mile deliveries are compounding costs.
The growth of eCommerce pulled the volume of end-consumers into the logistics ecosystem. This has resulted in the need for a more robust warehousing and supply chain backend and huge gap for drivers. With a globally ageing population and many Boomers in the logistics industry about to enter retirement, the industry is expecting a manpower shortfall.
With new, longer and earlier shopping seasons, unprecedented weather conditions and disrupted economies, brand owners and retailers without a warehouse management system, or has one but is not integrating it with other facilities is missing the right information to identify retail opportunities and make products available for anticipated demands.
Speed, accuracy and visibility of all inventory, collection and delivery status are now a basic to effectively run retail logistics. This means manual tracking, people-led put-aways and picking practices, offline delivery routing and standard 2-week product delivery are now obsolete.
In retail, the shopper’s experience is everything. Converting browsing to buying and customers to brand advocates becomes easier with Symphony OMSTM, DMSTM and MobilityTM products. The entire retail process from the placement of an order right up to last-mile doorstep delivery is now possible to optimise, in one integrated platform.Learn more
Symphony gives you the right data you need when you need it. The Symphony WMSTM accurately captures real-time data on receiving, put-away, transfer and picking to help improve response time, support planning and strategic decision-making on inventory changes and processes in your warehouse.Learn more
Human and machine-readable identification (Barcoding and RFID) and confirmation processes are the keys to speed up and meet time-sensitive orders. The Symphony Multi-Modal SolutionsTM range from RFIDTM, Barcode systemTM, Voice PickingTM, Smart GlassTM and MeasurementTM technologies allows for accurate, faster execution of warehouse activities.Learn more
Minimise human errors, optimise delivery routes by providing controllers and drivers with open lines of communication and reassigning drive jobs. The Symphony MobilityTM App provides real-time, direct communication between drivers and controllers throughout the delivery journey and enables operators to respond to on-ground changes real-time.Learn more
Automate your inventory processes with real-time accuracy whenever, wherever your warehouse facility maybe.
The Symphony Transportation Management System™ ensures seamless supply chain management throughout the planning, execution and measurement of Key Performance Indicators (KPI) in shipment and trailer operation.
Symphony Order Management System™ streamlines the order fulfilment process across an omnichannel supply chain.
Symphony Freight Management System™ helps shippers streamline supply chain operations and simplify the shipping process all nodes of air, land, and sea, for export and import operations.
The Symphony Vehicle Management System™ enables fleet operators to monitor, report, document and automate vehicle transactions.
The Symphony Distribution Management System™ controls the down-stream supply chain for distributors and tracks the planning, execution and reporting for promotions.
Find out how some of the world’s leading brands and latest artisan startups optimise their logistics management operations today.
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