Symphony's Warehouse Management System (WMS): The Digital Backbone

Symphony is used by more than 1 million users everyday.

Symphony’s Warehouse Management System (WMS): The Digital Backbone

The Company new strategic solution generates significant performance for the client

Symphony’s warehouse management system (wms): the digital backbone

At the heart of a global logistics company transformation lies Symphony’s Warehouse Management System (WMS), a cloud-based solution that automates inventory management and streamlines warehouse operations. The WMS has become the digital backbone of a global logistics company’s facilities, providing real time visibility and control over inventory levels, order fulfillment processes, and resource allocation.

Real-Time Inventory Accuracy: Symphony WMS eliminates manual data entry and guesswork, ensuring accurate stock counts and reducing the risk of errors.
Automated Decision-Making: The system intelligently guides put-away and picking processes, optimizing storage locations based on factors like available space, product characteristics, and demand patterns.
Streamlined Order Fulfilment: From receiving to shipping, Symphony WMS orchestrates the entire order fulfillment process, reducing bottlenecks and accelerating throughput.
Enhanced Visibility and Control: Real-time dashboards and reporting tools provide a global logistics company with a comprehensive view of warehouse operations, enabling data-driven decision-making and continuous improvement.

Symphony’s transformative impact on a global logistics company

Throughout our long-standing partnership, Symphony has transformed a global logistics company’s warehousing facilities by almost fully automating them. Symphony WMS was utilized in digitizing the end-to-end order fulfillment processes, facilitating various integrations and optimizations, including:

Automated Storage and Retrieval System (ASRS) Integration: Seamlessly coordinating storage and retrieval operations for maximum efficiency.
Conveyor Integration: Automating material handling for faster throughput and reduced manual labor.
Pick/ Put-to-Light (PTL) Integration: Streamlining picking and put away processes for increased accuracy and speed.

Optimization features that drive results:

Packing Optimization

Ensures the proper standard carton sizes are used for every order, resulting in significant savings for the customer, quality control over packing procedures, and increased packing productivity.

Carton Management

Enables users to view carton contents, monitor order status and check packing progress.

Batch Tracking for Product Recall

Allows operators to view all affected products and manage all allocations based on filters from a single global and centralized screen, ensuring all affected orders are changed and not missed. These advancements have enabled accurate, hassle-free stock counts and streamlined order fulfillment, improving the efficiency of a global logistics company’s warehouse.

Achievements of symphony’s solution

1. Increased Throughput

The use of Symphony Logistics Suite, coupled by the deployment of Zebra devices, facilitated faster order processing and increased throughput, enabling the warehouse to handle higher order volumes with ease.

2. Streamlined Device Management

SOTI’s solution successfully consolidated and centralized the management of diverse Zebra devices, simplifying operational workflows and reducing administrative overhead.

3. Improved Order Accuracy and Data Security

With real-time data capture and barcode scanning capabilities, the devices enhanced order accuracy, reducing errors and minimizing shipment discrepancies.

4. Improved Uptime and Performance

Through Symphony’s proactive monitoring and maintenance capabilities, SOTI significantly reduced downtime of Zebra printers, ensuring optimal performance and minimal operational disruptions.

5. Reduced time for stock counting

With the help of Symphony Logistics Suite, a global logistics companies were successfully able to reduce the time taken for stock counting from 7 days to 3 days.

Symphony mobility solutions: enhancing mobility and device management

To further enhance the effectiveness of Symphony Logistics Suite, the company adopted VIQF-SOTI to strengthen mobility and streamline device management. This integration allows centralized oversight, proactive monitoring, and automation of routine processes-helping reduce downtime and improve overall warehouse efficiency and reliability. Also, a global logistics company invested in Zebra handheld devices to support the implementation of Symphony Logistics Suite, with seamless integration and ease of use.

Enhancing financial processes with symphony oms integrated billing

In addition, a global logistics company utilizes Symphony OMS Integrated Billing to enhance their financial processes through improving the comprehensive life cycle management of financial operations. Symphony OMS Billing Administration streamlines financial workflows, empowering users to efficiently handle billing templates, tax codes, and customer contracts tracking. This solution facilitates the creation and maintenance of these essential elements while supporting multi-currency invoicing, automated contract management, and customizable billing reports for effective tracking and analysis. By automating processes and enabling cross customer billing, Symphony OMS reduces errors and improves operational efficiency and reliability, reducing the workload by half.

Collaborative growth

To facilitate collaboration and business growth to win new deals with global brands, teams from a global logistics company and Symphony meet regularly to align expectations of business goals and explore opportunities for innovative Symphony technology. A global logistics company continues to partner with Symphony to support logistics and supply chain needs of its clients. The partnership, built on a foundation of trust, shared passion, and common goals, is a reflection of the effort put into exceeding customer and industry standards.

Symphony is used by more than 1 million users everyday.