Boon Software - Symphony Partner
Speak With Our Team

Symphony is used by more than 1 million users everyday.

TOLL Case Study

  • Core Business
  • Symphony Solutions

Toll Global Logistics Chooses Symphony WMS to Elevate FMCG Supply Chain Efficiency.

Overview of Toll

Toll Global Logistics, a renowned logistics provider with over 130 years of industry experience, has partnered with Boon Software to implement the Symphony Warehouse Management System (WMS) across its vast network. Toll, managing over 600 facilities in the Asia-Pacific region and processing an average of 2,000 transactions daily, sought a solution to address the complex demands of its leading global FMCG clients.

Learn how Toll Global Logistics leverages Symphony WMS to streamline warehouse operations, meet stringent FMCG requirements, and enhance supply chain performance for leading global brands

THE CHALLENGE:

Toll needed to automate its warehouse and inventory processes to meet the stringent requirements of the fast-paced FMCG industry. This included ensuring real-time accuracy in store-in, store-out, and transfer operations for consumer-packaged goods. Manual processes were no longer sufficient to maintain the efficiency and precision required for global brands.

THE SYMPHONY WMS SOLUTION:

By integrating Symphony WMS, Toll gained a comprehensive logistics technology platform that streamlined operations and addressed the specific needs of FMCG clients. Symphony’s key features, such as:

By Auto Put-Away Intelligence:

Optimizes storage locations for incoming goods, maximizing space utilization and efficiency.

System-Directed Picking:

Guides pickers to the most efficient picking routes, reducing errors, and improving productivity.

Configurable Replenishment Protocols:

Ensures optimal stock levels on the picking floor, preventing shortages and delays.

THE RESULTS:

Symphony WMS empowered Toll to meet and exceed the international warehouse operation standards expected by its global FMCG clients. The automation of logistics processes resulted in:
  • Increases Throughput: Streamlined operations enabled Toll to handle higher transaction volume with ease.
  • Improved Accuracy: Reduced errors and increased inventory accuracy, meeting the stringent requirements of FMCG clients.
  • Enhanced Efficiency: Optimized processes and reduced manual labor, leading to significant cost savings.
  • Data-Driven Insights: Real-time visibility into inventory levels and warehouse operations, enabling better decision-making.

REAL-TIME DATA:

According to industry experts, FMCG warehouses that adopt advanced WMS solutions like Symphony experience an average increase in productivity of 20% and a decrease in operational costs of 15%. Toll’s success with Symphony WMS aligns with these findings, as evidenced by the increasing transaction volumes and improved operational efficiency they have achieved.

CONCLUSION:

Toll Global Logistics’ partnership with Boon Software and the adoption of Symphony WMS demonstrates a commitment to innovation and excellence in the logistics industry. By leveraging technology to automate and optimize warehouse operations, Toll continues to meet the evolving needs of its global FMCG clients and maintain its position as a leader in the logistics sector.

Need Any Help?

Connect with us

Email Us

Reach us anytime here

WhatsApp

Quick help via WhatsApp

Speak with Our Team

Quick support from professionals

Request a Demo

Get a guided walkthrough