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Home – Symphony Cloud

An Enterprise Logistics Cloud Platform
for Secure, Scalable Operations

Symphony Cloud is an enterprise logistics cloud platform purpose-built to deploy, operate, and govern the Symphony Logistics Suite with security, reliability, and regulatory assurance at its core. Designed for logistics-intensive and regulated environments, it provides a stable SaaS foundation that enables enterprises to run mission-critical logistics systems with confidence. Built on Oracle Cloud Infrastructure (OCI) and operated under Boon Software’s ISO/IEC 27001-certified information security management system and Data Protection Trustmark (DPTM)-certified data protection practices, Symphony Cloud delivers a trusted logistics SaaS platform that balances scalability with disciplined governance.

OCI

Oracle Cloud
Infrastructure

ISO/ICE 27001
Certified

Data Protection
Trustmark(DPTM)

Multi-Region
Deployment

A Secure and Resilient Logistics SaaS Platform

Symphony Cloud delivers cloud-based logistics software designed to support enterprise workloads, regional operations, and long-term operational resilience.

Service Availability

  • 99.95 percent monthly service availability commitment
  • Availability covers both Symphony Cloud services and underlying infrastructure

Multi-Region Architecture

  • Deployed across OCI regions with multiple independent data centres
  • Fault isolation and continuity of operations built into the platform design

Secure Data Transmission

  • Encrypted data transmission across systems and regions
  • Protection of data confidentiality and integrity at all times

This foundation ensures consistent performance and reliability for enterprise logistics systems supporting high-volume and time-sensitive operations.

Security, Data Protection, and Certified Governance

Security and governance are foundational to Symphony Cloud and embedded across all operational layers.

Certified Information Security and Data Protection

  • ISO/IEC 27001 certified information security management framework
  • Data Protection Trustmark (DPTM) awarded by IMDA
  • Operated under auditable and well-governed data protection practices

Enterprise-Grade Security Controls

  • Hardened operating systems and databases
  • Role-based access control with multi-factor authentication and single sign-on
  • Annual vulnerability assessment and penetration testing
  • Always-on DDoS protection to safeguard service availability

These controls reinforce Symphony Cloud as a secure supply chain cloud platform for enterprise logistics environments.

Continuous Monitoring, Reliability, and Transparency

Symphony Cloud is operated with continuous oversight to ensure reliability, visibility, and service accountability.

Service Monitoring and Alerting

  • Continuous monitoring of databases, file transfer services, and integration folders
  • Automated alerts for anomalies and operational exceptions

Service Availability Transparency

  • Service availability measured against agreed service levels
  • Clear reporting to support operational and governance reviews

Disaster Recovery and Business Continuity

Symphony Cloud is designed to support uninterrupted logistics and supply chain operations.

Built-In Disaster Recovery

  • Dedicated disaster recovery instance included as part of the platform
  • Designed to minimise downtime and data loss

Cross-Region Recovery Capability

  • Supports recovery from major regional incidents
  • Enables continuity for geographically distributed operations

Compliance with Global Standards

Through Boon Software’s certified governance framework and Oracle Cloud Infrastructure’s compliance posture, Symphony Cloud aligns with internationally recognised standards and regulatory requirements, including:

ISO/IEC 27001

SOC 1, SOC 2, and SOC 3

GDPR and applicable regional data protection regulations

This layered compliance approach provides assurance for enterprises operating across regulated and multi-jurisdiction supply chains.

A Trusted Enterprise Logistics Cloud Platform

Symphony Cloud is more than a hosting environment. It is a trusted logistics cloud platform built on certified security governance, accountable data protection practices, and globally recognised cloud infrastructure. By combining compliance, resilience, and operational transparency, Symphony Cloud provides a dependable foundation for scalable logistics and supply chain operations across the Symphony ecosystem.

Interested in how Symphony Cloud supports secure, resilient, and compliant logistics operations?

Speak with our team to discuss platform architecture, deployment models, and governance considerations, and to understand how Symphony Cloud underpins the Symphony Logistics Suite.

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