Home – Symphony Business Integration™

The Symphony Business Integration™
Optimises your Business

ERP Integration with Symphony EDI and API Solutions

Seamlessly connect your ERP, WMS, and enterprise systems with Symphony. Our warehouse integration software, EDI integration solutions, and API integration services enable real-time data exchange across SAP, Oracle NetSuite, Microsoft Dynamics, and more.

What is Symphony Business Integration™?

In today’s fast-moving supply chain environment, transparency and real-time visibility are mission-critical. Symphony Business Integration™ provides the backbone for ERP WMS integration, automating data flow between warehouse, ERP, and partner systems.

With Symphony, enterprises can adopt global EDI solutions or roll out bespoke API integration quickly ensuring rapid, accurate, and secure connectivity across multiple platforms.

Work Smarter with System Integration

Application Programming
Interface (API)

The Symphony Business Integration API™ connects business transactions across platforms, applications, and systems into real-time, shareable data.

With API integration solutions, enterprises can connect ERP, WMS, and third-party applications flexibly and at scale, ensuring fast deployment and adaptability to evolving business needs.

Electronic Data
Interchange (EDI)
The Symphony Business Integration EDI™ implements global standards for EDI integration, replacing manual, paper-based workflows with secure, automated, and paperless transactions.

End-to-End Monitoring & Tracking

To ensure reliability, Symphony includes the BIS Message Tracking Portal, giving enterprises complete visibility and control:

Symphony Business Integration™ 
Core Capabilities.

Integration Scope

ERP WMS Integration
Synchronize inventory, orders, and fulfillment.
Real-time stock visibility and streamlined workflows.
Automate electronic document exchange (orders, invoices, shipping notices).
Connect ERP, WMS, and third-party apps with scalable APIs.

Technology Connectors

SAP System Integration

Proven, reliable SAP connectors

Seamless connection with NetSuite workflows.
Integrate with platforms like Shopify, Lazada, Shopee, and Amazon.
Integrate with platforms like Shopify, Lazada, Shopee, and Amazon.
Connect with leading courier and delivery providers for real-time shipment visibility.

Benefits of Symphony Integration

Industry Use Cases

3PL & Logistics Providers

Manage multiple clients by integrating WMS with ERP and EDI

Manufacturing

Automate procurement and production with SAP integration and supplier connectivity

Retail & Distribution

Sync ERP, warehouse, and e-commerce platforms via API integration solutions

Global Enterprises

Ensure compliance with international EDI standards while managing multi-ERP operations

Frequently Asked Questions

[01] What is Symphony Business Integration (BIS)?
Symphony BIS is an integration layer that connects ERP, WMS, OMS, TMS, finance, partner platforms, and marketplaces. It standardizes data exchange, automates workflows, and gives end-to-end visibility so operations run on consistent, up-to-date information.
Generic iPaaS platforms provide basic building blocks, while Symphony BIS is logistics-proven. Drawing from years of integration work with 3PL clients in FMCG such as Nestlé, Mondelez, P&G, Unilever and in Chemicals such as Chevron and Dow, Symphony BIS delivers ready-to-use logistics accelerators including ERP WMS flows, EDI partner profiles, warehouse event handling, and message tracking. This allows faster deployment, less customization, and proven reliability across complex supply chains.
Symphony BIS connects ERP and WMS by synchronizing master data (materials, customers), inbound flows (ASNs, warehouse receipts), outbound flows (shipping orders, status updates, packing and shipping confirmations), stock transfers, inventory adjustments, cycle counts, and returns. It ensures data stays consistent in near real time, improving visibility, accuracy, and billing efficiency.
Yes. Logistics ERP integration often spans WMS, TMS, YMS, carrier and 3PL systems, e-commerce platforms, and supplier portals. BIS orchestrates these flows, including freight rating, labels, milestones, proof-of-delivery, invoicing, and cost allocation.
Yes. Symphony BIS supports all major industry-standard integration methods. This includes EDI integration solutions such as EDIFACT and X12 over AS2 or SFTP for partner compliance, and API integration solutions such as REST and webhooks for real-time internal processes. Most customers adopt a hybrid model, using EDI with trading partners and APIs for ERP, WMS, and TMS synchronization.
Symphony BIS reduces risk by providing reusable mappings, version-controlled transformations, message tracking, proactive alerts, and role-based access. These features shorten onboarding, minimize manual rework, and speed up issue resolution, which lowers integration cost and improves time to value.
Typical outcomes include higher inventory accuracy, shorter order cycle times, improved On-Time In-Full (OTIF) performance, fewer manual touches, and faster invoicing. With real-time visibility across operations, teams can scale to more sites and partners without rebuilding integrations.
Symphony BIS is system-agnostic. It integrates seamlessly with your existing ERP, WMS, TMS, and partner systems, without requiring a rip-and-replace approach. This means you can realize value incrementally while protecting past investments.
3PLs, retailers, distributors, and manufacturers that need reliable ERP–WMS connectivity and broader logistics ERP integration across multiple partners, warehouses, and countries.

How has Symphony Optimised
Logistics for Every Enterprise?

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