Operating offline with manual data and inventory management processes, its backend ran without a warehouse and transport management system, limiting its capabilities to work with a growing segment of eCommerce players that needed speedy deliveries, real-time status visibility and delivery updates.

Through TCD, AMS integrated the Symphony WMS™ and Symphony RF Barcode™ Solutions. This shifted AMS’ offline backend operations into on-cloud, system-directed inventory management and automated data-capture process. In-house, these efforts enabled AMS to meet labelling, asset tracking and automation of processes effortlessly for real-time data capture, accurate inventory management and digital documentation. This further optimised service quality standards and drive business growth by providing faster customer service response time and higher levels of customer satisfaction.