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Company Overview

Boon Software offers an exceptional opportunity for tech enthusiasts to join our innovative team. As a leading computing solutions company, we specialize in transformative solutions for clients of all sizes. Our Symphony Logistics Suite, deployed in 15 countries and across 200+ global sites, revolutionizes enterprise logistics execution.

With over 26 years of digitalization experience, Boon Software drives corporate transformation through cutting-edge innovations such as AR, IoT, autonomous robotics, data integration, analytics, and automation. Our solutions leverage modern platforms including SEEBURGER Business Integration Suite (BIS), SAS Institute’s Predictive and Advanced Analytics, Oracle, Amazon AWS cloud, and Epson Augmented Reality Smart Glasses.

Joining Boon Software means embracing challenges that inspire your best work and enjoying comprehensive support as you grow professionally and personally. Our collaborative environment nurtures interaction with industry luminaries, fostering continuous learning and development. Become a part of our close-knit team, where innovation and personal growth converge to shape the future of technology.

Job Title:

Support & Development Assistant Manager

You will lead team remotely from Jakarta consists of technicians and software engineers in supporting including software development, system development, deployment, quality check of team members, and working closely with project manager to ensure any support request resolved in timely manner.


  • Diploma or Degree in Computer Science or Information Technology, or relevant field.
  • Good spoken and written English.
  • Customer-service oriented with a problem-solving attitude.
  • Proactive team player with the ability to work in a dynamic environment.
  • Strong communication skills and willingness to learn new technologies as required.
  • Minimum 3 years’ experience in Software Development.
  • Experience in leading and managing a team of software engineers or programmers is an advantage.
  • Good knowledge in Oracle RDBMS, PLSQL and Jasper Report is an advantage

Support & Development Assistant Manager is expected to:

  • Lead a team of help desk technicians in attending to customer support request.
  • Manage escalations and ensuring any support requests are responded and resolved in timely manner.
  • Lead a team of software engineers in developing and delivering customer enhancement and/or change requests.
  • Involve in system development in accordance with the specification provided by the project manager.
  • Involve in system deployment to customer environments.
  • Perform quality check on the work done by team members.
  • Any other duties as assigned by immediate supervisor.

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Join the awesome team of Boon Software

To apply, fill out the application form by clicking Apply Now. or send us an email with your CV to the email address listed below. If you are selected for an interview, we will contact you as soon as possible

Drop files here or click to uploadMaximum allowed file size is 50 MB.
Allowed Type(s): .pdf, .doc, .docx

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Thank you for connecting with us. We are happy to hear from you. We’ll be in touch soon to schedule a time to understand your goals and present how the Symphony Logistics solutions optimises the business for every enterprise.