State-of-the-art one-stop logistics hub made possible by SH Cogent with Symphony WMSTM.

Core Business
Symphony Solutions

State-of-the-art one-stop logistics hub made possible by SH Cogent with Symphony WMSTM.

SH Cogent Logistics Pte Ltd. is a public-listed company under Cogent Holdings Limited. Cogent is one of Singapore’s leading provider of comprehensive logistics management services. It specialises in transportation, warehouse, container depot, automotive, project cargo and property management services. Part of its container depot management services is the tracking of hazardous chemicals, project cargoes, general cargoes, and sea containers. Cogent is a highly commended and trusted one-stop logistics hub of numerous local and multinational companies.

The Challenge

As a full-service logistics services provider, Cogent manages complex and varied processes of their numerous clients and generates a ton of data and documents from all of these activities. Imagine maintaining multi-level warehouses in different locations, at least 100 vehicles with around 400 trailers, 10 storage facilities with a capacity of 3,000 cars in various locations, depots with a 16 tank capacity at any one time which has to meet the ITCO ACC and ITCO ACC PLUS criteria, and more. All these on top of catering to specific and specialised needs of each of their clients locally and internationally. Cogent needed an effective logistics management system that can integrate all these services for increased efficiency, productivity, accuracy and cost-effectivity.

The Solutions

To optimise their comprehensive and state-of-the-art services, Cogent kickstarted its digital transformation journey with Symphony WMS that automated its warehouse operation and inventory management protocols. With nearly 100% automation, running its operations reduced manual labour dependence and the need for people intervention. Warehouse rules and standard operating procedures configured for SH Cogent’s requirements has been designed, optimising their full-service logistics hub to the satisfaction of each of their clients.


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